Shipping Information
At Halima’s Fashion, we carefully prepare every order so your pieces arrive safely and beautifully presented. Below you’ll find everything you need to know about processing, delivery, tracking, and receiving your order.
Where We Ship
We currently ship orders to:
- The Netherlands
- Belgium
Available shipping methods and the exact delivery cost will be shown at checkout before you complete your purchase.
Order Processing
Once your order has been successfully placed and payment has been confirmed, our team will begin preparing it for shipment.
Processing times may vary depending on product availability, order volume, weekends, and public holidays. You will receive an update once your order has been dispatched.
Please make sure your delivery address and contact details are correct when placing your order. Halima’s Fashion cannot guarantee that an address can be changed once an order has entered the shipping process.
Shipping Costs
Shipping costs are calculated based on your delivery destination and the available shipping method.
The final shipping charge will always be displayed during checkout before payment.
Delivery Times
Estimated delivery times depend on your location and the shipping service selected at checkout.
Please note that delivery estimates are not guaranteed. Delays may occasionally occur due to circumstances outside our control, including carrier delays, severe weather, public holidays, or unusually busy periods.
Order Tracking
When tracking is available for your shipment, you will receive the tracking details after your order has been dispatched.
Please allow some time for the carrier’s tracking system to update after receiving your tracking information.
Incorrect or Incomplete Address
Customers are responsible for providing a complete and accurate shipping address.
If you notice an error in your delivery details, please contact us as soon as possible at info@halimasfashion.com and include your order number.
If an order has already been dispatched, we may not be able to change the delivery address.
Missed or Unsuccessful Deliveries
If the carrier is unable to deliver your parcel, they may make another delivery attempt, leave instructions, redirect the parcel to a collection point, or return it to us.
Please follow the instructions provided by the carrier using your tracking information.
Damaged or Incorrect Orders
We take great care when preparing every Halima’s Fashion order.
If your parcel arrives damaged, or you receive an incorrect item, please contact us as soon as possible at info@halimasfashion.com.
Please include:
- Your order number
- A short description of the issue
- Clear photos of the parcel and item, where applicable
Our team will review the situation and help you with the appropriate next steps.
Returns & Exchanges
Shipping and delivery questions are separate from returns and exchanges.
If you would like to return or exchange an item after receiving your order, please review our Returns & Exchanges policy for the applicable conditions and instructions.
Need Help?
Have a question about your order or delivery?
Email: info@halimasfashion.com
Location: Amsterdam, The Netherlands
Opening hours: Monday–Friday, 09:00–17:00
When contacting us about an existing order, please include your order number so we can assist you more quickly.
Thank you for shopping with Halima’s Fashion.